Delivery

Delivery Policy
SUPPLIED DIRECT LTD
Company Number: 10753402
Registered Office: Suite 310e East Wing, Sterling House, Langston Road, Loughton, England, IG10 3TS
Website: www.supplieddirect.co.uk
Email: sales@supplieddirect.co.uk

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Delivery Options & Charges

We offer the following delivery options for UK mainland orders:

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Dispatch Schedule

• Orders are dispatched Monday to Friday only (excluding public holidays).

• To qualify for same-day dispatch, orders must be placed before 12:00 PM.

• Orders placed after 12:00 PM will be processed and dispatched the next working day.

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Delivery Updates

We work closely with our trusted delivery partners to ensure your order arrives as quickly and safely as possible. Once your order has been dispatched:

• You will receive a tracking link in your dispatch confirmation email.

• If you provide your mobile number during checkout, you will receive SMS updates from the courier on the day of delivery.

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Important Information

Please note the following:

While we aim to meet all estimated delivery times, delays may occur due to high volumes, courier issues, or unforeseen circumstances.

If a delivery fails, the parcel will be returned to us and any delivery fees incurred will be charged to the customer.

The customer is responsible for providing the correct delivery address, and any associated costs resulting from incorrect details will be charged to the customer.

No delivery service is guaranteed, and no refunds will be issued for delayed deliveries.

Geographical restrictions apply – delivery may be limited or unavailable to the following regions:

Northern Ireland

Scottish Isles

Isle of Man

Certain remote mainland UK postcodes

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We appreciate your patience and understanding. If you have any questions regarding delivery, please contact us at sales@supplieddirect.co.uk.