Secure Ordering

Supplied Direct works with PayPal

To ensure our customers feel secure when purchasing on-line through us, we have assigned PayPal to collect our payments.

We have listed all the benefits with PayPal below, if you would like to read it on their website directly for peace of mind click here.

The following security is given to all buyers who purchase through our site.

Buyer Protection

If an eligible item that you’ve bought online doesn’t arrive, or doesn’t match the our description, PayPals Buyer Protection will reimburse you for the full amount of the item plus postage and packaging costs. Buyer Protection covers all your online purchases, on any website, when you use PayPal.

Examples

You bought a book but got a DVD, you bought a new item but got something that was used, you purchased 3 items but only got 2, the item was damaged in transit, the item is missing major parts (that we didn’t disclose), or you purchased an authentic brand but got a knock-off instead. Inform PayPal. This is an independent party who will review this and ensure your payment is secure.

Account Protection

You’re not liable for unauthorised purchases made from your account.

Refunds

If an order doesn’t arrive or match the description, PayPal will reimburse the full cost of eligible purchases and paid delivery costs.

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